Terms of Service

Effective Date: March 30, 2026
Last Updated: April 23, 2026

1. Acceptance of Terms

By downloading, installing, and using the Componi mobile application ("App"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), including all policies incorporated by reference. If you do not agree to these Terms, do not use the App.

These Terms are a binding legal agreement between you and Acena Education - FZCO ("Company," "we," "us," or "our"), a legal entity registered in the United Arab Emirates (Registration Number: DSO-FZCO-51976).

Key entities involved:

2. Age Requirement and Eligibility

2.1 Age

You must be at least 13 years old to create an account and use the App (or the age of digital consent in your jurisdiction, whichever is higher). By using the App, you represent and warrant that you meet this age requirement.

Parents and guardians: If a child under 13 uses the App, we require your explicit consent. Please contact admin@acena.cc if you have concerns about a minor's account.

2.2 Legal Capacity

You represent that you have the legal capacity to enter into binding agreements. If you are acting on behalf of a business or entity, you warrant that you have authority to bind that entity to these Terms.

3. Account Registration and Responsibilities

3.1 Creating an Account

To use the App, you must create an account by:

3.2 Account Information

You are responsible for:

3.3 Account Termination by Company

We reserve the right to suspend or terminate your account if:

Account termination will result in:

4. Lifetime Ad-Free Purchase

4.1 The Purchase

Componi offers a single optional one-time in-app purchase ("Lifetime Ad-Free" or the "Purchase") that permanently removes all advertisements from the App for the account on which it is purchased. Componi does not offer recurring subscriptions: there are no monthly or annual billing cycles, no free trials that convert to paid subscriptions, and no auto-renewal.

The standard price is USD $14.99, charged once at purchase. Prices may vary by region, currency, applicable taxes, and platform-specific tier mapping. The local price displayed by the App Store or Google Play at checkout is the price you will be charged.

4.2 What Lifetime Ad-Free Includes

The Purchase does not include Crystals (virtual currency), cosmetics, Energy refills, or hint refills. Those continue to use the standard in-app systems described in Sections 5 and 6.

4.3 One-Time, Non-Recurring

The Lifetime Ad-Free Purchase is a one-time, non-recurring transaction. You will be charged once at the time of purchase. There are no recurring charges. There is no auto-renewal. There is no subscription to cancel.

4.4 Payment Processing

Payments are processed by Apple App Store (on iOS / iPadOS) or Google Play Store (on Android). Componi does not directly process, store, or have access to your payment card or bank information. Charges appear on your payment method as billed by Apple or Google (e.g., "APPLE.COM/BILL", "GOOGLE *Componi").

4.5 Restore Purchase

If you have already purchased Lifetime Ad-Free and reinstall the App, switch to a new device, or sign in on a different Componi account using the same store account, you can restore your entitlement at any time:

  1. Open Componi and sign in with the same Apple ID or Google account you used at purchase
  2. Navigate to Settings > Restore Purchase, or tap Restore Purchase on any in-app paywall
  3. Your Lifetime Ad-Free entitlement will be re-validated and re-applied

The restore flow is required by Apple App Store Review Guidelines §3.1.1 and is provided on every purchase entry point in Componi. There is no time limit on restoring a previously completed Purchase.

4.6 Refunds

All refund requests are handled by the platform that processed the original transaction:

4.7 Price Changes

We may change the standard price of Lifetime Ad-Free for new purchasers at any time. Price changes do not retroactively affect Purchases that have already been completed. If you have already purchased Lifetime Ad-Free, you will not be charged again, regardless of any future price change.

4.8 Purchase Validation (RevenueCat)

Componi uses RevenueCat, Inc. to validate the Lifetime Ad-Free Purchase across devices:

For full purchase terms, see the dedicated Purchase Terms page.

5. In-App Purchases

5.1 Virtual Currency (Crystals)

The App features virtual currency called "Crystals" that can be purchased with real money. Crystals can be used to:

5.2 Crystal Pricing

Crystals are sold in bundles at various price points. Pricing is displayed in-app before each purchase. Prices may vary by region and currency and are subject to change without notice.

5.3 Non-Refundable Purchases

All in-app purchases of Crystals are final and non-refundable. This includes:

Exceptions:

5.4 No Real-World Value

Crystals:

5.5 Purchase Limitations

We reserve the right to:

6. Virtual Systems (Energy, Hints, Streaks)

6.1 Energy System

The App features an energy system ("Energy") that limits gameplay:

6.2 Hints System

The App features a hints system:

6.3 Weekly Streak

Daily puzzle engagement is tracked as a "Weekly Streak":

6.4 Daily Bonus Tasks

Daily Bonus Tasks are optional gameplay objectives completed during the day. Completing all Daily Bonus Tasks grants a bonus of 40 Crystals per day.

6.5 Modifications to Virtual Systems

We reserve the right to modify Energy, Hints, Streaks, and other virtual systems at any time:

7. League System

7.1 League Overview

The League system is a seasonal competitive ranking where players compete for Crystals rewards:

League Structure:

7.2 League Participation

7.3 League Rewards

At the end of each season, Crystal rewards are distributed based on final ranking:

Rank Crystal Reward
1st 80 Crystals
2nd 60 Crystals
3rd 40 Crystals
4th-5th 20 Crystals each
6th-10th 10 Crystals each

Rewards are automatically deposited into your account at the end of the season.

7.4 League Conduct Rules

In Leagues, you must not:

7.5 Enforcement

Violations of League conduct rules may result in:

8. Lounge (Asynchronous PVP)

8.1 Lounge Overview

The Lounge is an asynchronous player-versus-player (PVP) system where:

8.2 Entry Fees

Each Lounge match requires both players to pay an entry fee (typically 10-50 Crystals per match, displayed before confirming participation). Both entry fees go to the winner. If a match is voided, entry fees are returned.

8.3 Match Mechanics

8.4 Winning and Losing

8.5 Lounge Conduct Rules

In Lounge, you must not:

8.6 Lounge Forfeit and Abandonment

If you abandon a Lounge match after accepting it:

9. User Conduct and Prohibited Behavior

9.1 Prohibited Conduct

You agree not to:

9.2 Monitoring and Detection

We monitor for violations using:

9.3 Consequences for Violations

For violations, we may:

  1. Issue a warning and request immediate correction
  2. Temporarily suspend your account (24 hours to 30 days)
  3. Permanently ban your account
  4. Forfeit all virtual currency and progress
  5. Report to law enforcement if illegal activity is involved

Appeal Process: If your account is suspended or banned, you may appeal to admin@acena.cc within 14 days, providing evidence that the action was in error.

10. Intellectual Property Rights

10.1 Company Ownership

The App, including all content (puzzles, images, text, sound, code, trademarks, and designs), is owned by or licensed to the Company and is protected by copyright, trademark, and patent laws.

10.2 Your License

By downloading and using the App, you are granted a limited, non-exclusive, non-transferable, revocable license to use the App solely for personal, non-commercial purposes, in accordance with these Terms.

10.3 Restrictions on Your Use

You may not:

10.4 Trademarks

"Componi," "Componi" logo, and related marks are trademarks of Acena Education - FZCO. You may not use these trademarks without express written permission.

11. Disclaimers of Warranties

11.1 As-Is Provision

The App is provided on an "AS-IS" and "AS-AVAILABLE" basis without warranties of any kind, either express or implied.

11.2 No Warranty of Uninterrupted Service

We do not warrant that:

11.3 No Warranty of Accuracy

We do not warrant that:

11.4 User Assumes All Risk

By using the App, you assume all risk of:

12. Limitation of Liability

12.1 Cap on Liability

To the maximum extent permitted by law, the Company's total liability arising out of or in connection with this Agreement or the App is limited to the total amount you paid for in-app purchases in the past 12 months (or $25 USD, whichever is greater).

12.2 Excluded Damages

In no event shall the Company be liable for:

12.3 Exclusion Applies to

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, etc.) and whether or not such damages are foreseeable.

13. Governing Law and Jurisdiction

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates (UAE), specifically the laws of the Dubai International Financial Centre (DIFC) where applicable, without regard to its conflict of law principles.

13.2 Jurisdiction and Venue

13.3 Severability

If any provision of these Terms is found to be unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating formal legal proceedings, you agree to attempt to resolve disputes by contacting us:

Email: admin@acena.cc
Description: Include a clear description of the dispute, your account email, and your desired resolution. We will respond within 30 business days.

14.2 Arbitration Clause (US Users)

For users in the United States, you and the Company agree that any dispute arising out of or relating to these Terms or the App shall be settled by binding arbitration, with the following exceptions:

14.3 Opt-Out of Arbitration (US Users)

You may opt out of the arbitration clause by:

14.4 Arbitration Rules

If arbitration applies:

15. Modifications to the App and Terms

15.1 Changes to the App

We may modify, suspend, or discontinue any feature of the App at any time:

15.2 Changes to These Terms

We may update these Terms at any time by:

Your continued use of the App after changes become effective constitutes your acceptance of the updated Terms. If you do not agree with updates, your sole remedy is to stop using the App.

16. Termination

16.1 Termination by User

You may terminate your account by:

16.2 Termination by Company

We may terminate your account immediately if:

16.3 Effect of Termination

Upon termination:

17. Force Majeure

The Company is not liable for any failure to perform its obligations under these Terms if such failure is due to circumstances beyond its reasonable control, including:

In the event of force majeure, the Company will:

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and Account Deletion Policy, constitute the entire agreement between you and the Company and supersede all prior agreements, understandings, and negotiations (whether written or oral) regarding the App.

19. Contact Information

For questions, concerns, or support:

Email: admin@acena.cc
Subject: "Terms of Service Question" or "Account Support"
Mailing Address:
Acena Education - FZCO
IFZA Business Park, DDP
PO Box 342001
Dubai, United Arab Emirates

We will respond to support requests within 7-14 business days.